To Be Served

Name: To Be Served
Address: 1950 W 87th St, Chicago, Illinois, Estados Unidos
Telephone: +17734564062
Price range: $$
Rating: 4.8

244 votos

N.º 1081 de 6369 marisquerías en Chicago

CerradoAbre a las 07:00 mañana

Actualizado hace 7 días

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En este restaurante, puedes pedir comida para llevar. Puedes tomarte un bien trabajado pollo frito, unas tiernas salchichas y unas generosas gambas en To Be Served. Gran parte de sus visitantes opinan que los camareros te sirven aquí unas tortitas buenas. Tal y como muchos usuarios aseguran, sus mimosas son bastante recomendables. Basándonos en las opiniones de los críticos, aquí los camareros ofrecen un bien valorado café torrefacto o un buen té.

Por si todo esto fuera poco, su personal es atento. Te va a encantar su abnegado servicio. Se dice que aquí los precios son adecuados. Una decoración admirable y su atmósfera espectacular ayudan a sus clientes a sentirse relajados. Pero este lugar no es muy querido por los usuarios de Google, quienes le han otorgado una valoración por debajo de la media.

Opiniones de los clientes sobre platos y características

the salmon croquettes

the consumer

black owned business

scrambled eggs

the soul food

grits and hash-browns

quaint

proceeded

it's unacceptable

a staff member

Ver todasMenos

Valoraciones de To Be Served

Google

(3.5/5)

208

Reseñas de visitantes en To Be Served

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Sheila Williams hace 3 meses en Google

Salmon croquettes -good. Hashbrowns-small-ordered another. Toast-1- ordered another. Coffee-good. No one ever came back to check on me. I got ip and requested more coffee and check. Coffe was warm. Left the payment in the upfront window. They didnt charge for the additionals ordered. Charged in advance 18%. Food: 4 Service: 2 Atmosphere: 3

Response from the owner hace 3 meses

Thank you for taking the time to share your experience. We’re glad you enjoyed the salmon croquettes and coffee, but we sincerely apologize that our services failed short.You should not have had to get up to request more coffee or your check, and we will address this with our team. We also apologize if there were any confusion while our 18% gratuity is part of our service policy.We appreciate your feedback and hope you’ll give To Be Served another opportunity to provide you with the food and attentive service you deserve. Thank you!

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Issachar Radcliffe hace 3 meses en Google

Disappointing. Food: 2 Service: 1 Atmosphere: 3 Order type: Takeaway Meal type: Breakfast Price per person: $20–30

Response from the owner hace 3 meses

We’re sorry to hear that your experience was disappointing. We strive to provide every guest with great food and quality service, and we would appreciate the opportunity to learn more about what went wrong. Thank you for your feedback and we hope to have the opportunity to serve you better in the future.

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Ms. Williams hace 6 meses en Google

I really wanted to love this place because the ambiance is beautiful and the decor is very 'pretty,' but the experience was a massive disappointment. We arrived at 10 AM and didn't leave until noon. After being seated, we sat for over 10 minutes without even being offered water or utensils—which is surprising given the small size of the dining room. The table had a sign stating that food is 'cooked to order' and may take longer, which actually made me excited for a fresh meal. However, a two-hour stay for chicken and waffles and a Captain’s Special, and a take home breakfast sandwich is unacceptable, especially since the restaurant wasn't full. Even with only about 4 tables occupied, the service felt invisible. The most disappointing part was knowing that even with the sign saying there is a wait, I was expecting to have a complimentary biscuit, coffee, or juice, you know something to hold us over, until our food arrives. Unfortunately, a nice view can’t mask poor service and a lack of basic attention." I came in with high expectations, especially seeing an automatic 18% gratuity on the bill—usually a sign that the service will be spectacular. Unfortunately, it was anything but. We were given two waters with barely any ice, and no refills with an 18% gratuity I was expecting my cup to runith over. With a $5 cup of lukewarm coffee, and exactly, what felt like one napkin each of us to share for the entire meal. Despite the 'cooked to order' signs, the food arrived mediocre at best and definitely wasn't hot or fresh. For a small dining room, the lack of attention was baffling. You’re paying for a premium experience but receiving the bare minimum." "The experience went from bad to worse at the very end. After spending $73 and waiting two hours for mediocre food and lukewarm coffee, we finally asked for containers to go. We sat there for another 10 minutes watching the waitress clearly ignore us. We never got the containers. We eventually just had to get up and leave. Because I shouldn't have to ask repeatedly for what I clearly need as the restaurant is small enough to monitor, and the waitress should have been making sure we needed things before we even asked. The irony is that the place is named 'To Be Served,' but it felt more like.. 'To Be Treated' with total disrespect. For an 18% automatic gratuity, the lack of basic service is a slap in the face." Pretty ambiance can't justify these prices when the hospitality is this poor." We waited so long i was hungry started eating but yeah, I didnt finish the waffles because the butter tasted weird, but at the end I wanted to take the food i paid $73 for and if I wanted to throw it away. In conclusion if you have two hours to spare for mediocre service and food, this is your place. Otherwise I would have stayed home, or chosen another location. Meal type: Breakfast Food: 1 Service: 1 Atmosphere: 5

Response from the owner hace 6 meses

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations from the moment you arrived until the time you left. This is never the experience we aim to provide our guest. At To Be Served, we take pride in our food, hospitality, and Customer experience, so it is disappointing to hear that we missed the mark during your visit. We understand how frustrating it can be when several aspects of a dining experience do not feel enjoyable or satisfactory. Please know that your concerns are being taken seriously and will be reviewed with our team so we can continue improving. While we recognize we may not be the right fit for everyone, we always strive to provide professionalism, quality service, and a welcoming atmosphere to every guest who walks through our doors. We appreciate your feedback and wish you the very best moving forward.

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+1 773-456-4062

Americana, Opciones vegetarianas

$$$$ Rango de precios por persona $20-$30

1950 W 87th St

Chicago, Illinois, Estados Unidos

Dirección

1950 W 87th St, Chicago, Illinois, Estados Unidos

Características

Para llevar Tarjetas de crédito aceptadas Entrega Wifi Reserva Accesible para sillas de ruedas Estacionamiento TV

Horario