Two Hands Corn Dogs

Thank you for leaving a review! Your feedback is very important to us. Unfortunately, franchise owners are not allowed to adjust pricing or offerings as these are controlled by the parent company. We will make sure to send your feedback regarding pricing to them. :)

Actually, please get your story straight. As I told your wife, your receipt has one transaction, no tip. This shows both on your receipt AND our Point of Sales system. Your "tip" was a double charge from your bank (and was exactly double …Actually, please get your story straight. As I told your wife, your receipt has one transaction, no tip. This shows both on your receipt AND our Point of Sales system. Your "tip" was a double charge from your bank (and was exactly double the fee of the one item you purchased. Since there is no tip or secondary charge in our Point of Sales system, we cannot refund said tip. I did politely inform your wife to please contact her bank to get the secondary charge refuted. Again, I CANNOT refund a charge that does not even appear in our system. Your wife then became belligerent and very aggressive, to the point of threatening us in the store to call corporate. We politely told her she was free to call corporate headquarters, but again, they also cannot refund an amount that is not in the system. Only her bank can change that. However, she absolutely refused to contact her bank/app system to refute the fee. After your wife left, several customers approached us to even comment about how rude your wife was to us (while we were not). It is not great to leave false reviews. However, thanks for your initial visit. Again, as I told your wife, I'm going to suggest that you contact your bank for the adjusted charge as we can't refund an amount that is not in our point of sales system. Our amount in our system matches that on her receipt. The only amount that differs is that in the bank (which means you need to contact them). *It's not about the money. Obviously, I would just refund someone $11.94 if they were being rude to get them out of the store rather than have them cause a scene in front of every customer (like your wife did). However, there is no $11.94 to refund (because it didn't exist in the system). We only have a fee of the $5.97, so again, you need to contact your bank.More