Utopia Myaree

Thank you so much for your kind words — we’re glad to hear you’re enjoying our bubble tea! It’s great to know our team and service made your experience even better. We really appreciate your support and look forward to serving you your next favourite drink soon!

Hi there, thank you for your feedback. We’re really sorry to hear about your experience — that’s certainly not the level of service we aim to provide. We sincerely apologise for the mistake with your order and the inconvenience it caused, especially having to return and disrupt your evening plans. That’s understandably frustrating. This has been shared with our team to reinforce the importance of attentiveness and double-checking orders before handing them over. We truly appreciate you bringing this to our attention and hope we’ll have the opportunity to provide you with a much better experience next time.