Vale do Aço Embalagens

Hello Logann. We are sorry that you had any difficulty contacting us. We are not always able to answer calls on time due to the high demand for service. But feel free to send us a message via WhatsApp: (31) 98850-1515. And we will respond to you soon.

Dear Alice Miranda, We are sincerely sorry that you had a negative experience at our company, Vale …Dear Alice Miranda, We are sincerely sorry that you had a negative experience at our company, Vale do Aço Embalagens. We apologize for the service you received at checkout, and want to assure you that we take your review seriously. We understand the importance of courteous and respectful customer service, and it is disappointing to hear that we fell short in this regard during your visit. We will investigate the situation and take corrective action to ensure this does not happen again in the future. We appreciate you sharing your experience with us as it helps us improve our services. If there are more specific details you would like to share or if there is any specific way we can remedy the situation, we would be grateful to hear more. We hope to have the opportunity to regain your trust on future visits. Yours sincerely, Vale do Aço Packaging TeamMore

Dear Débora Damasceno Carvalho Moreira, … Dear Débora Damasceno Carvalho Moreira, We are deeply sorry to hear that your experience at our company, Vale do Aço Embalagens, did not meet your expectations due to the service you received. We sincerely apologize for the rudeness and disrespect you have faced. We highly value feedback from our customers and take seriously any incident that goes against the principles of courtesy and respect that we seek to maintain in our service. We are committed to promptly investigating this situation and taking corrective action to ensure this does not happen again. If you are willing, we would like to receive more information about the specific situation to better understand what happened and ensure a more effective approach to resolving the problem. If there is anything specific we can do to remedy the situation, we would be grateful for your guidance. Thank you for sharing your experience with us and we hope to have the opportunity to regain your trust in future interactions. Yours sincerely, Vale do Aço Packaging TeamMore