Wingstop

Name: Wingstop
Address: 1397 Hempstead Turnpike, Elmont, Nueva York, Estados Unidos
Telephone: +15168545700
Price range: $
Rating: 3

194 votos

N.º 34 de 122 comida rápida en Elmont

Abierto ahora 10:30 - 02:00

Actualizado hace 3 meses

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Sus cocineros preparan aquí unas tiernas patatas fritas crujientes, unas atrayentes alitas deshuesadas y unas generosas alitas de pollo. En este confectionary restaurant, puedes pedir comida para tomar fuera. Un aspecto positivo de Wingstop es que los empleados son sofisticados. La mayoría de clientes dicen que el servicio es satisfactorio. Sin duda disfrutarás de su festiva atmósfera. Pero los usuarios de Google no le han concedido a este lugar una calificación muy alta.

Opiniones de los clientes sobre platos y características

comida para llevar pedir comida a domicilio almuerzo cenas gran servicio

queso pollo aves de corral alitas deshuesadas patatas fritas

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Google

(3.4/5)

186

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Aaron hace 4 meses en Google

I placed an order at this location and, unfortunately, something serious came up while I was on my way there, forcing me to redirect quickly. When I arrived, I was handed my food. I then politely asked the young lady if it would be possible to get fresh fries. She said it was completely fine. Shortly after, I was approached by the “manager,” and the interaction immediately became unnecessarily aggressive. After calmly explaining the situation and asking for something as simple as fresh fries, which were part of a full meal combo I paid for, his tone and attitude were completely out of line. The laughing, the sarcastic behavior, and referring to me as “yo bro” was extremely unprofessional. As a manager, is that really how you address a paying customer? What made the situation even worse was hearing continued giggling as I walked out of the store, he was so proud of himself. Meanwhile, employees in the back were literally preparing a fresh batch after another had fallen on the floor, yet this manager seemed far more focused on asserting authority than providing basic customer service. At that point, I was so disgusted by the entire interaction that I left the fries there and walked out. This was easily the worst experience I have ever had at this location. The complete lack of professionalism, customer service etiquette, situational awareness, and basic respect was shocking. This manager clearly needs serious training in customer interaction and leadership. Ironically, this review was “approved” by the manager himself after telling me, “Go leave a review.” So here you go, bro. Meal type: Dinner Price per person: $20–30 Food: 2 Service: 1 Atmosphere: 1

Response from the owner hace 4 meses

Hi Aaron, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.

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