Wingstop

Name: Wingstop
Address: 110 Soscol Ave A, Napa, California, Estados Unidos
Telephone: +17078253400
Price range: $$$
Rating: 2.6

155 votos

N.º 153 de 460 restaurantes en Napa

1 sucursal más en Napa

CerradoAbre a las 10:30

Actualizado hace 23 días

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Un buen número de sus visitantes comentan que aquí los camareros te ofrecen unas sorprendentes alitas deshuesadas, unos atrayentes sándwiches de pollo y unas singulares alitas al ajo y parmesano. La limonada de este restaurante no es muy del agrado de sus usuarios. Wingstop tiene envío a domicilio para así dar un mejor servicio a sus clientes. Este lugar es muy recomendable por su contento personal. Cada vez que vengas, notarás su cuidado servicio. En este lugar, los invitados disfrutan de una exótica atmósfera. Pero este restaurante no ha recibido una puntuación muy alta por parte de los usuarios de Google.

Opiniones de los clientes sobre platos y características

comida para llevar pedir comida a domicilio gran servicio almuerzo cenas

queso sándwiches de pollo patatas fritas alitas al ajo y parmesano parmesano

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Valoraciones de Wingstop

Google

(2.4/5)

120

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Reseñas de visitantes en Wingstop

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Vianey Perez hace 6 meses en Google

Hello, I am writing to file a complaint regarding a delivery order I placed today at approximately 8:20 PM. Unfortunately, my experience was extremely disappointing. The order arrived incorrectly prepared, and we only realized the issue after we had already started eating part of it. Before going to the store, I attempted to call multiple times (around six calls), but no one answered. When I went to the restaurant, I explained the situation calmly. One employee initially told me they could remake the order, but I declined since I no longer wanted the food. I requested a refund instead. However, I was told that a refund was not possible. The situation became worse when the manager came out and spoke to me in a very unprofessional and disrespectful manner. He mocked me and said, “you already ate the food, how do you expect a refund?” This response was unacceptable. I am also a manager in the fast food industry, and I understand how customer service should be handled. When an order is incorrect, customers should be offered a fair resolution, including a refund when appropriate. I approached the situation calmly and respectfully, but I did not receive the same treatment. Instead of resolving the issue, I was only given a receipt and told to return the next morning to request a refund. It is not reasonable for me to have to spend additional time and money (gas) to fix a mistake that was not mine. I am requesting a full refund for my order without needing to return to the store again. I would also appreciate that this situation be reviewed to ensure better customer service in the future. Thank you for your time, and I look forward to your prompt response. Meal type: Dinner Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

Response from the owner hace 6 meses

Thanks for letting us know, Vianey Perez. We take all feedback to heart and use it to do better. Reach out at https://wingstop.io/contact_us—we’d like the chance to turn this around and show you what a true Wingstop experience feels like.

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Tadeo Borchardt hace 6 meses en Google

Food: 5 Service: 5 Atmosphere: 5

Response from the owner hace 6 meses

Hi Tadeo Borchardt, we appreciate the 5-stars and your trust in us! We’ll keep bringing the flavor, the energy, and the experience that keeps you coming back.

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Michael Druce hace 7 meses en Google

My wife and I had lunch at Wingstop yesterday, reading the reviews on the way to the restaurant, we almost went somewhere else. We thought we would find out for ourselves. Nice at the restaurant, the manager took our order. The wings came out shortly after. 15 Parmesan and garlics wings, bone in with vegetables. The wings were succulent, juicy, meaty, hot and fresh. A far cry from what the reviews are saying. Our visit was very pleasant. Staff were very accommodating and genuine. Don’t always believe what you read. Swing buy and check it out for yourself. You won’t be disappointed. Meal type: Lunch Price per person: $20–30 Food: 5 Service: 4 Atmosphere: 4 Vegetarian options: Celery and carrot sticks. Dietary restrictions: None

Response from the owner hace 7 meses

Hi Michael Druce, we appreciate the 5-stars and your trust in us! We’ll keep bringing the flavor, the energy, and the experience that keeps you coming back.

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+1 707-825-3400

DoorDash Grubhub wingstop.com

$$$$ Rango de precios por persona $20-$30

110 Soscol Ave A

Napa, California, Estados Unidos

Dirección

110 Soscol Ave A, Napa, California, Estados Unidos

1 sucursal más en Napa

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