I've taken the Philomania set several times, excellent rolls, the fish are not stingy, the rice is the most tender, it's a pleasure to eat. Food: 5 Service: 5 Atmosphere: 5
We ordered a set, some one-eyed guy in a shiny suit on roller skates arrived, and instead of delivering, he started breakdancing, screaming and yelling something about a blind girl. We didn’t understand anything, but the service was 11/10 Service: Delivery Food: 5 Service: 5 Atmosphere: 5
Hello, I understand that today is March 8th, but!!! The order was placed at 13:00! were warned that the wait would be 5+ hours, they agreed, since it was just in time for the arrival of the guests, but that was not the case... at 17 my question about the delivery time remained unanswered, at 18, already when I called, and for a long time Finding out that they have a trainee operator... and all sorts of other heresy, they said that orders from 17 are no longer accepted, in response to the answer that the order was placed at 13, they hesitated for a long time (the conversation lasted about 20 minutes) and AGREED TO ACCEPT the order, promising to deliver it at within 2 hours... As a result, at 20.30, when calling, the operator answered that the order would be delivered within 30 minutes... When calling at 21.10, they said that the courier would be in 10 minutes, which we, rightly so, are very doubted. The order was refused, the holiday was ruined, everyone was hungry and angry. We’ve been ordering here for years, but now we won’t use it again for holidays or other events, because even ordering in advance doesn’t help! At last call they offered a 10% discount...seriously??!! with such a jamb it just looks like a ridiculous giveaway! 8.5 hours of waiting in vain... I ask the management not to leave this situation uncontrolled, so as not to lose customers through the fault of the staff. Service: Delivery Meal type: Dinner Food: 5 Service: 1 Atmosphere: 2