Captain D's

Name: Captain D's
Address: 1960 Troy Rd, Edwardsville, Illinois, Estados Unidos
Telephone: +16186921611
Price range: $
Rating: 2.5

472 votos

N.º 2 de 56 marisquerías en Edwardsville

Abierto ahora 10:30 - 22:00

Actualizado hace 3 meses

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Los cocineros de esta comida rápida se esfuerzan al máximo para dar a sus clientes unos tiernos mariscos fritos, un bien trabajado pescado frito y unas singulares almejas fritas. Este lugar es famoso por su espectacular té. Vas a llevarte un buen recuerdo de Captain D's, ya que es bien conocido por su gran servicio y su amable personal, siempre dispuesto a ayudar. Sus precios bajos son una de esas cosas que se deben resaltar al hablar de este lugar. Cuando entres en este establecimiento, presta atención a su silenciosa atmósfera. Pero un gran número de visitantes que usan Google no le dieron a este lugar una nota muy alta.

Opiniones de los clientes sobre platos y características

white Fish Dinner

dine inPrice per person

drive thru

marisco pescado frito pescado mejillones carne pollo frito mariscos fritos

Ver todasMenos

Valoraciones de Captain D's

Zomato

(2.7/5)

Foursquare

(6.6/10)

Google

(3.9/5)

430

Trip

(3.8/5)

Facebook

(4.1/5)

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pretty brown hace 6 meses en Google

I placed an order online which totaled out to be a little over $75. I get there to pick up the order and as always I check my food before pulling off in my order I was supposed to have two kids, chicken strip meals and 4 piece chicken strip meal, which is what I paid for online so I tell my name to get my order and they hand me the bags out of the window and upon checking the food I did not have any chicken strips at all only fish ones. The clerk noticed that I was checking the food. He proceeded to tell me that they did not have any chicken because it was frozen so they gave fish instead. The problem is that the food was already handed to me and this not explained until after they noticed that I was checking the food. Also, the four piece chicken tender meal cost about $12 and they replaced it with a kids fish meal. All the clerks said was I mean, I don’t know what would you like for me to do? You don’t have to do anything, but worry about me not coming back. We won’t even get on the portion size for the amount of the food. Not even the worst part. There was a spring or some sort of metal in my grandsons Mac n cheese. Upon calling and speaking with a Manager I was told they would replace the Mac and cheese next time. There will never be a next time. 70$ down drain! Food: 1 Service: 2 Atmosphere: 1

Response from the owner hace 6 meses

We apologize for the disappointing experience, Pretty. Your feedback is valuable, and we're committed to improving our service. Please reach out to us at https://www.captainds.com/contact-us/ to discuss your concerns.

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Hudson Nilhas hace 8 meses en Google

This about the rudest and coldest staff I have ever encountered. Short answered, look miserable, no thank yous. No you're welcomes. Just "what do you want" attitude. Disappointed in what this place is turning into to... Price per person: $10–20 Food: 4 Service: 1 Atmosphere: 1

Response from the owner hace 8 meses

Hi Hudson, we're sorry to hear about your experience with our staff. We strive to create a welcoming atmosphere and will address your concerns. Please reach out to us at https://www.captainds.com/contact-us/ so we can improve.

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Teresa Williams hace un año en Google

Went to captain D's today placed a order for 12 hushpuppirs and meal, they have zero food gave us 3 hush puppies for his meal what kind of joke is this !!!! I heard of restaurants running out of items, but its 11 o'clock and u dont have batter for hushpuppies for real & steel charged 9 dollars. Food: 1 Service: 1 Atmosphere: 1 Price per person: $1–10

Response from the owner hace un año

Hi, Teresa! We're truly sorry to hear about your recent experience at Captain D's. We understand how disappointing it can be when expectations aren't met. We're committed to providing our guests with delicious seafood and sides, and we apologize if we fell short. Your feedback is important to us and we'll work hard to improve. Please share more details at https://www.captainds.com/contact-us/ so we can address this issue.

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+1 618-692-1611

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Pescado y marisco , Americana , Comida Rápida