Wingstop

Name: Wingstop
Address: 2100 Troy Rd, Edwardsville, Illinois, Estados Unidos
Telephone: +16186569494
Price range: $$
Rating: 3

531 votos

N.º 45 de 120 comida rápida en Edwardsville

CerradoAbre a las 10:30

Actualizado hace 16 días

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En este establecimiento, sus comensales disfrutan entre deliciosos manjares y prueban sus generosas alitas deshuesadas, sus perfectamente elaboradas alitas de miel y sus sabrosas alitas de pollo con salsa búfalo. Un gran número de usuarios suponen que puedes comer aquí con confianza una recomendable flia. A sus clientes no les gusta la limonada de este restaurante.

Wingstop tiene envío a domicilio para así dar un mejor servicio a sus clientes. Por si todo esto fuera poco, su personal es muy activo. Su admirable servicio es algo que sus visitantes subrayan en sus opiniones. Aquí vas a pagar unos precios sorprendentes. Es un estupendo lugar con una silenciosa atmósfera. Pero este lugar ha recibido una valoración por debajo de la media en Google.

Opiniones de los clientes sobre platos y características

stupid

hung

1Meal type

corporate

upset

slightly

ranch

gotten

supposed

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Valoraciones de Wingstop

Zomato

(3.2/5)

Foursquare

(6.6/10)

Google

(3.3/5)

415

Trip

(3.1/5)

Facebook

(4.1/5)

Reseñas de visitantes en Wingstop

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Jackson Sharp hace 2 meses en Google

When the food is good, it’s really good. When it’s bad, it’s terrible. Unfortunately, the quality seems to depend entirely on who’s working. Last night, my chicken was still close to raw. The person I assume was the cook—a short, bigger white guy—was also extremely unprofessional. A cashier asked for the name on my order, and I mentioned I had ordered all flats. Apparently that was enough to frustrate him. He immediately started slamming refrigerator doors, throwing things around the kitchen, and acting like preparing my order was an inconvenience. I understand he may have been in the middle of cleaning, but if the restaurant is still open, customers should come before cleanup. Cleaning can wait until closing. If you’re open, you should still be focused on preparing food for paying customers. About 35 minutes later, I finally received my order. The bag was covered in grease, my ranch was missing, my fries were cold, stale, and completely unseasoned, and the food was carelessly thrown into the bag. The biggest concern, however, was sanitation. I watched him handle raw chicken, continue cleaning around the fryer, and then immediately sauce my chicken and prepare my fries without washing his hands at any point. That is completely unacceptable and raises serious food safety concerns. On top of that, his personal hygiene appeared poor, and throughout the interaction he seemed noticeably disoriented and unfocused. I don’t know what the reason was, but it certainly did not inspire confidence in someone handling customers’ food. Sadly, this wasn’t an isolated experience. I’ve had more bad visits here than good ones, and this one was enough to convince me not to return. The cashiers were polite and respectful, but the person responsible for preparing the food was rude, careless, and ignored basic hygiene and food safety practices. Save yourself the time and go somewhere else. Service: 1

Response from the owner hace 2 meses

Hi Jackson Sharp, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.

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Marshall Schultz hace 3 meses en Google

I don't know why I bother getting food from here anymore. The wings were overcooked, the fries were undercooked and hardly any seasoning and they didn't put any of the ranches we paid for in the bag, nor did they include a side that we ordered of carrot sticks. I would say I was not expecting much, but have a little pride in what you're doing. The girl up front asks carryout or order in when I walked in the door in the most monotone voice possible. Do not order from here. Go to wing snob. Price per person: $10–20 Food: 2 Service: 1 Atmosphere: 1

Response from the owner hace 3 meses

Hi Marshall Schultz, we appreciate you taking the time to share this. Your experience matters to us, and we want to learn from it. Connect with us at https://wingstop.io/contact_us so we can make it right and bring you the flavor and care you deserve.

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michael hace 6 meses en Google

I had a very disappointing experience at the Edwardsville, Illinois Wingstop location on Saturday around 12:30 PM. The store was extremely understaffed, with only two employees working during a busy lunch hour. Customers were told it would take 20–30 minutes for orders. On top of that, the doors were kept closed due to the rush, leaving customers waiting outside without clear communication. I personally waited for about 20 minutes, and when I followed up on my order, I was told they were still waiting for chicken and that it would take an additional 7 minutes. This kind of delay and lack of preparation during peak hours is very frustrating. There was no proper communication, apology, or effort to manage the situation professionally. I understand staffing issues can happen, but customer service and planning should not be compromised. Overall, a very poor experience that could have been handled much better. Food: 1 Service: 1 Atmosphere: 1

Response from the owner hace 6 meses

Thanks for letting us know, michael. We take all feedback to heart and use it to do better. Reach out at https://wingstop.io/contact_us—we’d like the chance to turn this around and show you what a true Wingstop experience feels like.

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+1 618-656-9494

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Comida Rápida, Opciones vegetarianas

$$$$ Rango de precios por persona $10-$20