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Disfruta de uno de los mejores placeres de esta vida: unos generosos perritos de maíz, unas sabrosas varitas de mozzarella y una bien trabajada carne de vaca en agradable compañía. Si vas a este confectionary restaurant, degusta sus caseros donuts de crema, su sorprendente gelatina de maíz o su bien preparado yogur. Merece la pena degustar aquí un insuperable café, una estupenda leche con té o un sensacional té de matcha.
Vas a llevarte un buen recuerdo de Mochinut Reno, ya que es famoso por su gran servicio y su amable personal, siempre dispuesto a ayudar. Te van a sorprender gratamente los justos precios de este lugar. Una decoración confortable y su ambiente genial ayudan a sus clientes a sentirse relajados. Pero los asiduos valoran este lugar por debajo de la media en Google.
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Reseñas de visitantes en Mochinut Reno
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D
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Dom Alhambra
hace 3 meses en Google
A unique shop with unique donuts. Priced like a food truck: a bit expensive, but takes care in their presentation of the Mochinuts and bubble tea. I do wish their bubble teas were a bit higher quality though, it seemed based on powders, or cheaper ingredients. Would recommend to try out.
L
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L C
hace 4 meses en Google
This is by far the worst taro boba tea I have ever received. I don’t even finish the drink. I took about 4 sips of it and threw it away. The taro milk tea was not smooth - it tasted like a mix was just dumped in and not dissolved. The boba was crunchy. The size was very small and not filled all the way. Stay away from this place for boba. I wish I had taken it back and asked for something else. On a positive note, the employee was very nice
M
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Mariah D
hace un año en Google
Buckle up, folks, because this is about to get bumpy! Like many of you, I was very excited to try Mochinut after my friend raved about it from their trips to California. My friend had already braved the grand opening, only to freeze in line for an hour before throwing in the towel. Fast forward to last Wednesday and we give Mochinut another try. We rolled in around 5:30 PM and joined a line of 20 hopefuls. Given the chaos of the grand opening, we were fine with a little wait. In half an hour, only three groups made it inside. At 6:00 PM, the owner popped out to break the news: they were shutting down at 6:30 instead of 8 PM because people were ordering enough donuts and corndogs to feed a small army! With disappointment but no hard feelings, we left the line at 6:15 PM. Later that night, I checked their social media only to find no mention of the early closing, which was a little suspicious. So, my curiosity kicked in, and I began researching Mochinut Reno. After some digging, it's clear that the person running this location is new to the food biz. Delays in opening? Check. Overhyped on Instagram? Check. A free donut promo on day one? Check! With Mochinut’s popularity in California and Vegas, you’d think they’d be ready for the crowd. Spoiler alert: they were not! But we remained optimistic and decided to give it a go again on Friday. After an hour in line, we finally peered inside the restaurant, which aside from the customers looked rather empty. We also spotted a note on the door about a 15-person limit, but there were consistently more than that crowding the space. After another hour of waiting, we finally got our chance to step inside, only to be told there were 40 orders ahead of us and that we needed to wait outside. Seriously? We felt that the 40 orders was a bit of an exaggeration but it's okay because we're almost there, right? Wrong. Every time a group left; we would try to enter only to be told no. When there were around 7 people in the store, I was finally allowed in but my friend was told to wait outside. Which was odd because there were less then 15 people in the store and we'd seen large groups enter the store for over 2 hours. So why was a party of 2 now an issue? Ordering is extremely confusing if you've never been to a Mochinut. There are four tablets scattered around the store. The two tablets located by the entrance are only for the coconut jelly. Something I didn't even know that they sold at Mochinut. And the other two tablets in the back are for the rest of the menu. There aren't any signs to let customers know which tablet is for which item. So instead, you have to rely on other customers to tell you. There's also no limit on how much you're allowed to order. Which is why they're getting swamped with massive orders. This problem can easily be fixed by adding a setting that allows only one order per phone number for X amount of time. Or crazy idea, they could have someone on the register. When I finally got to order, I got a cheese corndog, six donuts, and a brown sugar boba. The donuts have a texture that is love-it-or-hate-it, and at $4 each, they were a bit steep for just okay. The corndog? Good, but honestly, just swing by Sonic for a cheaper version. And the brown sugar boba? We were so excited to finally get our food that we didn’t realize we just paid $7 for glorified sugary milk—no boba in sight! I could overlook most of these hiccups if it weren’t for the hygiene issues behind the counter. As someone who’s worked in food, I noticed employees checking their phones, handling food, and—wait for it—wiping their noses without changing gloves. Plus, there were open drinks just chilling behind the counter, and my donut box was dirty on the bottom. I get it; running a business is tough, but food safety is no joke! Dough boys would never send me home with a dirty box, so why is Mochinut getting a pass? In conclusion if you would like to try Mochinut, I would recommend going to the location in Roseville :). Food: 1 Service: 1 Atmosphere: 1 Order type: Takeaway Meal type: Other Price per person: $10–20
M
Response from the owner
hace un año
Hi Mariah, thank you for sharing such a detailed review. We truly apologize for the frustration and inconvenience you experienced during your visits. Waiting in long lines, confusion with the ordering process, and issues with food quality and hygiene are certainly not the experience we want to provide. We also understand how disappointing it must have been to encounter unexpected early closures and confusing store policies.We appreciate you pointing out the areas where we fell short and providing valuable suggestions for improvement. We will carefully review your feedback to address these issues, focusing on improving our operations, including the ordering system, wait times, and overall customer experience. Additionally, we will make sure to resolve the concerns regarding food safety and cleanliness behind the counter to ensure this doesn’t happen again.Your feedback is valuable to us, and we are committed to making improvements so we can provide a better experience in the future. Thank you for sharing your thoughts with us.
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Dirección
5150 Mae Anne Ave #213, Reno, Nevada, Estados Unidos
Características
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Accesible para sillas de ruedas
Horario
| LunesLun | 11:00-20:30 |
| MartesMar | 03:00-20:30 |
| MiércolesMié | 11:00-20:30 |
| JuevesJue | 11:00-20:30 |
| ViernesVie | 11:00-20:30 |
| SábadoSáb | 11:00-20:30 |
| DomingoDom | 11:00-20:30 |
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