17 sucursales más en Renton
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05:00 - 20:00
Actualizado hace 22 días
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Gran parte de sus clientes comentan que los camareros sirven aquí unas buenas croquetas suppli y unos bien valorados sándwiches. Muchos visitan Starbucks para saborear sus perfectamente elaborados cruasáns. El café con leche helado de este lugar no es muy del agrado de sus usuarios.
Es fácil encontrar este lugar gracias a su estupenda ubicación. Por si todo esto fuera poco, su personal es abnegado. La mayoría de visitantes creen que el servicio es satisfactorio. No te pierdas su exótica atmósfera. Pero los usuarios de Google han valorado Starbucks y no ha conseguido una puntuación muy alta.
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Zeferino Sarabia
hace 6 años en Google
No atienden bien
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Hae Cho
hace 5 meses en Google
The worst experience at a starbucks yet. Won't be coming back to this one. We've been a member for 10+ years and I've never seen such disrespect. Pull up in the drive through after making a mobile order and there's no cars behind us. We're the only ones there. They made us wait for 5 minutes and then proceed to tell us that they can't make the drinks right now and will start it. Just pull into the parking lot and someone will bring it out. I've never heard of this before since drinks aren't that hard to make it and it was just two drinks. Not even the blended menu. She didn't tell us sorry or where to go. We pull into the lot and she makes direct eye contact with us so she knows we're out there. 15 minutes pass. No one comes out, 10+ cars drive by. The people who went in after us into the store already got their drinks. We go back into the drive through and they had a staff change and no one knew what our order was. I asked for an update and why no one came out. "Ma'am I've been at the drive through for only 2 minutes." I pull up after waiting another 10 minutes because there were more customers. Asked to talk to the manager. SAVANNAH the shift lead said that we were supposed to pull into the lot and when someone came out, they didn't see us. First of all, that was a lie because I wasn't on my phone and stared at them the whole time so I can be ready and NO ONE came out. I explained the situation but kept going "Next time, next time" I don't care about next time. I want this to be fixed now. They wasted 30 minutes of my time. No apologies either. Kept trying to shove the drinks into my hand. Which were also old since they've been sitting there and the ice has melted. They made one of the lattes wrong and we asked for them to make it again since my partner can't have cinnamon and we asked for none. She said thats just how the drink comes and kept trying to force it. Then proceeded to ask if I can pull into the lot and come inside. I said no, please fix it now. Im not waiting for you to serve others again and have to go around AGAIN. She made it again, gave attitude but the lid is still the same and has cinnamon in it. Photo provided below. It is not my fault that your team can't communicate. Instead of blaming the customer, why not apologize and try to make it right? Just said next time, do this. Messed up our drinks, and gave attitude. If I had never gone back to the drive through or asked, they would have never given me my drinks. Worst team and experience ever. I hope everyone there gets what they deserve and this feedback gives a slap on their wrist or more. They were all rude. Food: 1 Service: 1 Atmosphere: 1
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Response from the owner
hace 5 meses
Hello, we're sorry to hear about this but appreciate you for sharing your experience. If you'd like additional assistance from our team, please get in touch through our Contact Us page (https://sbux.co/3uW8Bbs)!
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ساغر هنرزاده
hace 7 meses en Google
I visited this Starbucks location for the first time and had such a great experience. Everyone was very welcoming and friendly from the moment I walked in. They even brought my coffee to me, which I really appreciated. The store was very clean, cozy, and had a comfortable atmosphere. It felt like a perfect spot to relax and enjoy my drink. I’ll definitely be coming back! Meal type: Other Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Vegetarian offerings: Vegetarian menu or section
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Response from the owner
hace 6 meses
Hi there! We're beyond grateful for this positive feedback. Looking forward to making more 5-star experiences with you!
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